All orders are delivered within 8–11 business days. Please note that we do not currently offer express or expedited shipping, as we prioritize quality control and accuracy for every order. Orders are processed within 24 hours, and you'll receive a tracking number via email so you can monitor your package every step of the way.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Keeping your bottle clean is easy! Hand wash with warm soapy water and rinse thoroughly. The bottle is also top-rack dishwasher safe for convenience. For stubborn stains, soak in a mixture of baking soda and water for 30 minutes. Avoid using abrasive scrubbers that could damage the finish. Allow to air dry completely before storing. With proper care, your bottle will last for years!

Absolutely! Our Dog Travel Water Bottle features a patented leak-proof seal that has been tested to withstand extreme conditions. The secure screw-top lid with silicone gasket ensures zero leaks, even when the bottle is turned upside down or packed in a backpack. We guarantee it won't leak during travel, hiking, or any adventure!